legal information

privacy policy

Because Allora is committed to your privacy weare making our information policies transparent.

On this page we describe the following:

What personally identifiable information of yours or third party personally identification is collected from you through the website

* The organization collecting the information
* How the information is used
* With whom the information may be shared
* What choices are available to you regarding collection, use and distribution of the information

The kind of security procedures that are in place to protect the loss, misuse or alteration of information under our control

How you can correct any inaccuracies in the information

If you feel that we are not abiding by ourposted privacy policy, you should first contact Allora Customer Service throug mail or by mail.

Information Collection and Use
The Wine Club is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. The Wine Club collects information from our customers at several different points on our website.

Registration
No registration is required in order to use this website, although a customer must create an account prior to any purchase. During account creation a customer is required to give their name, email address, zip code, and a password. This information is used to contact our customers about the services on our site for which they have expressed interest. It is optional for a customer to provide a phone number, but encouraged so we can have another means to contact you regarding your order.

Ordering
We request information from our customers on our order form. Here a customer must provide contact information (like name and email address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill the customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Gift Recipients
We collect contact information for gift recipients in order to ensure correct gift delivery. We do not sell or rent any contact information for gift recipients. Beyond completing delivery of their gift, we do not contact gift recipients in any way.

Cookies
A cookie is a piece of data stored on the visitor's hard drive containing information specific to that visitor's use of the website. Any information placed in the cookie is accessible only to www.allorasacramento.com, and will not be sold or shared with anyone else under any circumstances. We use a cookie to store a unique session identifier, and this allows us to maintain your shopping cart from one page request to the next. We are also able to maintain your session information from one visit to the next. By setting a cookie on oursite, our customers do not have to log in more than once, thereby saving time while on our site. If a customer rejects the cookie, they may still browse our site. Unfortunately, the customer experience will be greatly curtailed, as the customer will be unable to log in or make a purchase.

Log Files
We use IP addresses to analyze trends, administer the site, track customer's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing
Allora will share aggregate demographic information with its partners. This is not linked to any personal information that can identify any individual person.

We value your privacy very much and will never release any account information to anyone outside of the necessary core groups that help our business function, like those mentioned above unless our customers give us the authority to do so.

Newsletter
If a customer wishes to subscribe to our newsletter, we ask for contact information such as name and email address and zip code. If at any time you should wish to unsubscribe, simply follow the link in your newsletter to update your email preferences. You may reach us through our contact us page.

Correcting/Updating Personal Information
If your personal information changes (such as your email or billing address,etc.), you can add new information or delete any addresses or credit cards from your account once logged into your account on our site. You can also modify your login information and opt out of our newsletter from the same page.

If you have any questions or need assistance please contact customer service by emailing us at [email protected] or by calling us at (916)538-6434.